|
|
Approved Internet
("we"), is
committed to protecting and respecting your privacy. This policy
(together with our terms of use
http://www.approvedinternet.co.uk/terms, terms and
conditions of supply
http://www.approvedinternet.co.uk/terms and any other
documents referred to on it) sets out the basis on which any
personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data
and how we will treat it.
1. Information we may collect from you
1.1 We may collect and process the following data about you:
1.1.1 information that you provide by filling in forms on our
website
http://www.awhlogin.com (our
"site"). This includes information provided at the time of
registering an account, purchasing services from us or
requesting further services. We may also ask you for information
when you report a problem with our site or the services you have
purchased;
1.1.2 if you contact us letter or email, we may keep a record of
that correspondence;
1.1.3 if you contact us by telephone, we may record our
telephone conversation for training purposes and, if you are
asking us to provide you with the use of a dedicated hosting
server, for the purposes of proving your request;
1.1.4 we may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to them;
1.1.5 details of transactions you carry out through our site and
of the fulfilment and administration of your orders; and
1.1.6 details of your visits to our site including, but not
limited to, traffic data, location data, weblogs and other
communication data, whether this is required for our own billing
purposes or otherwise and the resources that you access and use.
2. IP addresses and cookies
2.1 We may collect information about your computer, including
where available your IP address, operating system and browser
type, for system administration and to report aggregate
information to our advertisers. This is statistical data about
our users' browsing actions and patterns, and does not identify
any individual.
2.2 For the same reason, we may obtain information about your
general Internet usage by using a cookie file which is stored on
the hard drive of your computer. Cookies contain information
that is transferred to your computer's hard drive. They help us
to improve our site and to deliver a better and more
personalised service. They enable us:
2.2.1 to estimate our audience size and usage pattern;
2.2.2 to store information about your preferences, and so allow
us to customise our site according to your individual interests;
2.2.3 to speed up your searches; and
2.2.4 to recognise you when you return to our site.
2.3 You may refuse to accept cookies by activating the setting
on your browser which allows you to refuse the setting of
cookies. However, if you select this setting you may be unable
to access certain parts of our site. Unless you have adjusted
your browser setting so that it will refuse cookies, our system
will issue cookies when you log on to our site.
3. Where we store your personal data
3.1 The personal data that we collect from you will be stored on
our servers inside the European Economic Area ("EEA"). Some of
your personal data will be transferred to Datacash Limited
(whose registered office is at 8 Gate Street, London WC2A 3HP
and company number is 03430157) for the purposes of processing
your payment information. By submitting your personal data, you
agree to this transfer, storing or processing. We will take all
steps reasonably necessary to ensure that your data is treated
securely and in accordance with this privacy policy.
3.2 Where we have given you (or where you have chosen) a
password which enables you to access certain parts of our site,
you are responsible for keeping this password confidential. We
ask you not to share a password with anyone.
3.3 Unfortunately, the transmission of information via the
Internet is not completely secure. Although we will do our best
to protect your personal data, we cannot guarantee the security
of your data transmitted to our site; any transmission is at
your own risk. Once we have received your information, we will
use strict procedures and security features to try to prevent
unauthorised access. Specifically, your personal data will be
stored in accordance with the Payment Card Industry Data
Security Standard.
4. Uses made of the information
4.1 We use information held about you in the following ways:
4.1.1 to ensure that content from our site is presented in the
most effective manner for you and for your computer;
4.1.2 to provide you with information, products or services that
you request from us or which we feel may interest you, where you
have consented to be contacted for such purposes;
4.1.3 to carry out our obligations arising from any contracts
entered into between you and us;
4.1.4 to allow you to participate in interactive features of our
service, when you choose to do so;
4.1.5 to notify you about changes to our service.
4.2 If you have placed an order for our services, we will use
the information we hold to send you our regular newsletter. This
newsletter is our primary method of communicating with you and
will inform you of changes to our site, notify you of planned
outages and updates to our services, and keep you informed about
our services generally. By placing an order for our services,
you consent to us using the information we hold about you in
this way.
4.3 We may also use your information, or permit selected third
parties to use your information, to provide you with details
about goods and services which may be of interest to you and we
or they may contact you about these by email, post or telephone.
4.4 If you are an existing customer, we will only contact you by
electronic means (e-mail or SMS) with information about goods
and services similar to those which were the subject of a
previous sale to you.
4.5 If you are a new customer, and where we permit selected
third parties to use your information, we (or they) will contact
you by electronic means only if you have consented to this.
4.6 If you do not want us to use your data in this way, or to
pass your details on to third parties for marketing purposes,
please tick the relevant box situated on the form on which we
collect your data.
5. Disclosure of your information
5.1 We may disclose your personal information to any member of
our group, which means our subsidiaries, our ultimate holding
company and its subsidiaries, as defined in UK Companies Act
2006.
5.2 We may disclose your personal information to third parties:
5.2.1 in the event that we sell or buy any business or assets,
in which case we may disclose your personal data to the
prospective seller or buyer of such business or assets; or
5.2.2 if we are under a duty to disclose or share your personal
data in order to comply with any legal obligation, or in order
to enforce or apply our terms of use
http://www.approvedinternet.co.uk/terms or terms and
conditions of supply
http://www.approvedinternet.co.uk/terms
and other agreements; or to protect our rights, property, or
safety, or that of our customers, or others. This includes
exchanging information with other companies and organisations
for the purposes of fraud protection and credit risk reduction.
6. Disclosure of your information
6.1 You have the right to ask us not to process your
personal data for marketing purposes. We will usually
inform you (before collecting your data) if we intend to
use your data for such purposes or if we intend to
disclose your information to any third party for such
purposes. You can exercise your right to prevent such
processing by checking certain boxes on the forms we use
to collect your data.
6.2 Our site may, from time to time, contain links to and from
the websites of our partner networks, advertisers and
affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit
any personal data to these websites.
7. Access to information
7.1 The Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with
the Act. Any access request may be subject to a fee of £10 to
meet our costs in providing you with details of the information
we hold about you.
8. Changes to our privacy policy
8.1 Any changes we may make to our privacy policy in the future
will be posted on this page and, where appropriate, notified to
you by e-mail.
9. Contact
9.1 Questions, comments and requests regarding this
privacy policy are welcomed and should be addressed to
Approved Web Hosting at support@approvedinternet.co.uk. |
|